A system entitled Accounting of Protocols of Unaccounted Consumption was put into industrial operation, which provides automated support for maintaining protocols of unaccounted consumption and calculation of the amounts of unaccounted and no-contract consumption according to protocols.
A system entitled Implementation of Extra Services was put into industrial operation, which enabled automated calculation of the price of extra service contracts, the issue of printable versions of contracts, and optimisation of planning processes and labour cost distribution for extra services provided.
A project of the Company’s corporate portal was implemented, which is a tool comprising over 30 services for enhancing the information cooperation of the Company’s employees, efficient communications, and development of unified personified points of access to corporate data and business applications at the Company.
A project of development of a united catalogue of ITT services was completed. The project included development of an approach to specifying and naming ITT services, defining the target structure of the catalogue and target list of the ITT services, development of a service card template, and formalisation of the process of management of the ITT service catalogue.
A project entitled Implementation of a Central Regulatory and Reference Data Management System was completed, which was implemented in order to make a basis for development and implementation of unified standards of procurement and control of process equipment, raising the efficiency of the material flow processes, repair quality, and quality of the technical condition of the equipment, coordination of all the material and technical support services of the Company, and optimisation of costs of procurement for repair and operation needs.